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Privacy Policy

Last updated: 1st November 2025

ZenPay respects your privacy and is committed to protecting your personal data.

1. Information We Collect

We may collect:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Business information
  • Identity verification documents

Transaction Information

  • Payment amounts
  • Transaction dates
  • Payment status

Technical Information

  • IP address
  • Browser information
  • Device information
  • Cookies

2. How We Use Information

We use information to:

  • Provide payment services;
  • Verify identities;
  • Prevent fraud;
  • Improve our services;
  • Comply with legal obligations.

3. Data Sharing

We may share data with:

  • Banking partners;
  • Payment processors;
  • Regulatory authorities;
  • Professional advisors.

We do not sell personal information.

4. Data Security

ZenPay implements reasonable technical and organizational safeguards to protect personal data.

5. Data Retention

We retain information as long as necessary for:

  • Legal compliance;
  • Regulatory obligations;
  • Business operations.

6. Your Rights

Subject to applicable laws, you may:

  • Request access to your data;
  • Request corrections;
  • Withdraw consent where applicable.

7. Contact

For privacy inquiries, email: support@thezenpay.com